Henrique S. | Software Engineer

São Paulo, SP, Brazil

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Overview

Software Engineer, Team Leader, and Project Leader on a global team at IBM Software. Coordinates the design, development, and evolution of backend systems with a strong focus on API design, microservices, and cloud-native architectures. Leads the AI Guild, driving practical AI adoption across teams. Builds scalable and maintainable systems with emphasis on performance, reliability, and business impact.

Works hands-on across backend and platform engineering, designing and implementing API-driven microservices using Java, Go, Spring, SQL, and MongoDB in cloud environments. Designs and builds distributed systems with strong focus on reliability, observability, performance, and data consistency, supporting large-scale internal and customer-facing platforms, reducing SLA/SLO breaches by 15%, cutting escalations by 20%, and saving 150+ hours per year.

Applies AI-driven automation to production systems, delivering initiatives that increased productivity by 86% and improved information consumption efficiency by 70%. Focused on applying AI and data-driven approaches to backend and platform engineering, particularly in developer productivity, system automation, and intelligent decision support.

EU citizenship (Italian).

Key Strengths

• Problem Solving: Resolves critical production issues with precision, leveraging strong reasoning skills, attention to detail, and structured problem-solving.
• Code Refactoring, Algorithms & Debugging: Improves system performance and scalability through clean code refactoring and by applying algorithmic thinking and debugging techniques in backend services.
• Testing & Quality Assurance: Designs and executes robust testing strategies to ensure reliability, scalability, and resilience in production systems.
• Artificial Intelligence: Leads AI initiatives designed to boost productivity and reduce time to resolution.
• Leadership: Drives team success as a SCRUM master, organizing meetings and delivering impactful demos.
• Maintainability & Data Privacy: Produces dozens of documents covering application setup, system instructions, process workflows, and best coding practices, while ensuring compliance with data privacy principles.
• Mentorship & Teamwork: Trains and mentors new hires through hands-on sessions, emphasizing best practices, collaboration, and team spirit.
• SLA & SLO: Fosters efficient and scalable monitoring solutions to meet SLAs and SLOs, using Go, Shell Script, MySQL, Db2, Oracle, Grafana, InfluxDB, and Telegraf.
• Proactivity: Identifies underutilized systems and creates automations to achieve cost savings and reduce toil.
• Recognition: Awarded five times for leading high-impact projects with exceptional business outcomes.
• Technical writing: Writes technical articles and Java tutorials that have helped over 20,000 developers.

Skills

Work experience

IBM

Software Engineer — Jul 2022 – Present

Software Engineer, Team Leader, and Project Leader on a global team at IBM Software. Leads the design, development, and evolution of backend systems, with a strong focus on API design and microservices. Builds scalable, maintainable solutions deployed in cloud environments, emphasizing performance, reliability, and business impact.

• Engineered scalable and reliable APIs and microservices supporting monitoring, data ingestion, and observability workflows for 1,000+ customers, using Go, MySQL, MongoDB, InfluxDB, Prometheus, Instana, and IBM Cloud.
• Designed and delivered a challenge-winning AI-powered Slack bot adopted organization-wide, reducing engineers’ reading time per Slack thread by 70%.
• Established and coordinated the AI Guild, driving the definition and rollout of AI use cases that increased productivity by 86% and saved 80 hours/month by replacing manual workflows with AI.
• Diagnosed and fixed two critical defects in asset-maintenance logic and database configuration, decreasing SLA/SLO breaches by 15% and reducing manual toil by 20%.
• Authored 50+ technical documents covering application design, system operations, workflows, and best practices, saving 150+ team hours per year.
• Drove an award-winning initiative that reduced escalations by 20% and customer churn by 10%, implemented with Java, Go REST APIs, JavaScript, MySQL, Kibana, and Elasticsearch.
• Received 5 company awards recognizing delivery excellence and technical leadership across high-impact projects.
• Oversaw the evolution of monitoring and observability platforms with emphasis on cost optimization and toil reduction, improving outcomes for 100+ internal stakeholders.
• Coached new hires through 50+ hours of structured onboarding, technical training, and hands-on mentoring.
• Consistently rated at the highest performance level (“Exceptional”) in annual evaluations.

Awards

• Matou a Pau! [Nailed It!] (2024)
• SRE Challenge (2024)
• Equity Award (2023)
• Entrepreneur Award (2023)
• Sustainability Challenge – Best Client Value (2022)

RD Saúde

Full-Stack Engineer — Jul 2021 – Jul 2022

RD Saúde is the largest pharmacy retail group in Brazil, operating thousands of stores nationwide and supporting high-scale enterprise systems for healthcare, retail, and logistics.

Worked as a Full Stack Software Engineer on an Internal Query Platform, developing and evolving internal enterprise applications used across the organization. Built and maintained backend services and user-facing features using Java 6/8, Spring Boot, Oracle SQL, and JavaScript, collaborating in Agile (Scrum/Kanban) teams. Contributed across the full development lifecycle, using GitLab, Jira, Eclipse, and IntelliJ in a large-scale corporate environment.

• Developed and maintained a product consulting system supporting operations in 3,000+ pharmacies, using Java, JavaScript, Spring, React, Oracle, PL/SQL, OOP, and Data Modeling.
• Delivered 99+ hours of training to 20+ developers on Java, Spring, Hibernate, JPA, databases (Oracle, MySQL), OOP, and data modeling, accelerating onboarding and technical growth.
• Diagnosed and fixed a critical SQL bug that was causing $6,000/month in losses, preventing further vulnerabilities, avoiding financial damage, and ensuring data integrity.
• Authored 30+ technical documents for internal systems, increasing team delivery speed by 5×.

Freelance

Technical Translator (German/English → Portuguese) — Mar 2017 – Jul 2021

4.5 years of experience translating and localizing technical documentation, including instruction manuals, security guidelines, corporate policies, and software content. Specialized in heavy machinery (e.g., tractors) and IT, with expertise in translation, editing, post-editing, proofreading, and quality assurance processes.

Education

FIAP (Sao Paulo College of Computer Science and Administration)

Tech degree in Systems Analysis & Development (2022) — São Paulo, SP, Brazil

Learned backend and frontend programming, worked with relational and non-relational databases, developed web and mobile applications, and explored technologies such as Artificial Intelligence, Internet of Things (IoT), and DevOps.

The program includes partnerships with major technology companies such as Oracle, Microsoft, IBM, and AWS, providing hands-on experience with platforms and tools widely used in the global market. To strengthen entrepreneurial skills, students design and build their own startup through the Startup One program.

The curriculum prepares graduates to work in roles that require building end-to-end technology solutions, from system and application development for web and mobile to integration with databases, AI, IoT, and DevOps. Graduates are prepared to take ownership roles in technology companies, startups, or to pursue entrepreneurship.

Main projects

Health Track: An academic project that aimed the development of all the processes of the building of a system, from the analysis of the requirements, data modeling, prototype creation, elaboration of documentation, implementation of the application, testing and, finally, the deployment.

Startup Oak Dental: First steps of a startup that would operate as a marketplace in the dental industry.

Skills: Git · Maven · Eclipse · HTML · MySQL · Java · Android · JavaScript · Spring · Cascading Style Sheets (CSS) · JSON · Kotlin · Object-Oriented Programming (OOP) · Web Development · Microsoft Word · REST APIs · Agile Methodologies · CSS

Uni Italo (Italian Brazilian University Center)

Postgraduate Studies in the Austrian School of Economics (2018) — São Paulo, SP, Brazil

Advanced studies focused on the intersection of economic theory and emerging technologies, with strong emphasis on Artificial Intelligence, Bitcoin, cryptocurrencies, and blockchain systems.

Studied Bitcoin’s monetary design, including scarcity, consensus mechanisms, incentives, and game-theoretic security, alongside blockchain architectures, smart contracts, and crypto-economic models. Explored fintech systems, digital payments, and decentralized finance from both technical and economic perspectives, connecting monetary theory with real-world financial infrastructure.

Examined the role of AI and machine learning in market analysis, automation, forecasting, and decision support, including the impact of data, feedback loops, and optimization algorithms on economic behavior and productivity. Emphasis on understanding how AI-driven systems and decentralized technologies can be designed, evaluated, and applied in scalable, production-grade environments.

USP (University of Sao Paulo)

Bachelor’s degree in Philosophy (2 years, not completed) — São Paulo, SP, Brazil

Main achievements and activities

Full academic scholarship: Funded by DAAD (German Academic Exchange Service) with interDaF (Herder-Institut – Universität Leipzig) for a German Winter Course (6 weeks) in Leipzig, Germany, 2019.

Undergraduate research: Kant’s morality and the concept of “Autonomy”.

Study group with Professor (weekly): German Philosophy.

Seminars with Postdoctoral researcher (weekly): German Philosophy.

UNICAMP (State University of Campinas)

Bachelor’s degree in Social Sciences (2014) — Campinas, SP, Brazil

Main achievements and activities

Activities and Societies: Study groups, workshop, conferences, colloquia, online courses, languages classes, exchange program, sports.

Study groups: “Liberalism”, with Students for Liberty Organization; “Conservative Mind”, with Research Group Marxism and Political Thought.

Workshop: “Biodiversity and Sustainability”, with students from University of York (UK).

Language classes: German and Japanese.

Exchange program: German course (100 h) in Vienna, Austria (2013).

Conferences, colloquia and online courses: Blockchain and Cryptocurrencies, Economy, Politics, Philosophy, Culture and Sustainability.

Languages

Volunteering

Instituto Lado a Lado pela Vida

Content Creator (Audio) — Oct 2023

During a breast cancer prevention campaign, I recorded an audio guide on breast cancer symptoms. The recordings were distributed to women and adolescents with limited education and restricted access to information.

DCA – Desenvolvendo a Criança e o Adolescente

Projects Assistant and Solidarity Bazaar Assistant — Jul 2015 – Sep 2015

Conducted data research, text revision, writing, and editing to support the implementation of an STI (Sexually Transmitted Infections) prevention project for youth in the city. The initiative won a public grant, securing R$ 200,000.00 from the São Paulo State Government.

Licenses & certifications

Please check my LinkedIn Licenses & certifications page.